Return & Refund Policy

Last updated: March 7, 2026

Thank you for shopping with us. If you are not completely satisfied with your purchase, we're here to help.

Returns

You have 30 days from the date you receive your order to request a return.

To be eligible for a return, your item must:

• Be unused and in the same condition that you received it

• Be in the original packaging

• Include proof of purchase (order number or receipt)

Items that are returned damaged, used, or missing parts not due to our error may not qualify for a refund.

Non-Returnable Items

Certain items cannot be returned, including:

• Clearance or final sale items

• Gift cards

• Customized or personalized products

Return Process

To start a return, please contact us at:

support@kavreusa.com

Include the following in your message:

• Order number

• Reason for return

• Photo of the item (if damaged or defective)

If your return is approved, we will provide instructions on where to send your item.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.